DHL ECommerce Shipment Tracking Solutions

Experience unmatched convenience and continuous visibility into your DHL e-commerce shipments with the GlobalCourierTracking Platform, guaranteeing that you are always keeping track of your parcels with real-time data.

An Overview of DHL

DHL, a prominent global logistics company. It offers a complete range of shipping and express delivery services worldwide. With a strong presence in over 220 countries and territories, DHL is renowned for its efficient and reliable logistics solutions. From domestic shipments to international freight forwarding, DHL caters to the diverse needs of businesses and individuals across the globe.

The History of DHL

DHL's history dates back to 1969 when three entrepreneurs, Adrian Dalsey, Larry Hillblom, and Robert Lynn, founded the company in San Francisco, California. The initial focus of DHL was to provide express document delivery services between the United States and Hawaii. The company's success in offering fast and reliable deliveries soon led to its expansion across international borders.

In 1970 DHL launched its first international service, connecting San Francisco and Honolulu to the Far East. In 2002, DHL became a part of the Deutsche Post DHL Group, a global logistics powerhouse headquartered in Bonn, Germany.

DHL Destinations and Hubs

With its extensive network, DHL ensures seamless shipping services to destinations worldwide. The company operates strategically located hubs and facilities that facilitate efficient shipment sorting, processing, and distribution. DHL's main hubs include Leipzig/Halle Airport in Germany, Cincinnati/Northern Kentucky International Airport in the United States, and Hong Kong International Airport in China.

In addition to these major hubs, DHL operates a vast network of regional and local distribution centers across continents. This network enables DHL to provide timely deliveries and effective supply chain solutions. Whether a small package or a large freight shipment, DHL's global infrastructure allows for the smooth and efficient movement of goods across borders.

How to Track DHL Shipments

Tracking DHL shipments is a straightforward process that can be done through various channels. To track your DHL shipment, you can utilize the following methods:

  • Online Tracking

Visit the official DHL website and enter the tracking number provided by the shipper into the designated tracking tool. The online tracking system will provide real-time updates on your shipment's progress, including its location and estimated delivery time.

  • DHL Express Mobile App

Download the DHL Express mobile app on your smartphone or tablet. This convenient app lets you track your shipments, schedule pickups, and access other useful features.

  • Contact DHL Customer Service

You can contact DHL's customer service via phone or email if you prefer personal assistance. Provide them with the tracking number, and they will help you obtain the latest information on your shipment.

You can also use these alternative tracking methods for DHL shipments, including:

  • Third-Party Tracking Services

Various third-party online platforms offer tracking services for multiple carriers, including DHL. These platforms allow you to enter the tracking number and retrieve the shipment's status and delivery updates.

  • Shipper's Customer Service

If you are experiencing difficulties tracking a DHL shipment, contact the shipper's customer service department. They can assist you in obtaining the necessary information and provide updates on the package's whereabouts.

DHL International Tracking

DHL provides a robust tracking system for international shipments that keeps customers informed about their packages' progress. However, in case DHL services are unavailable or if you require alternative options.

 International shipments often go through customs procedures and may involve local postal services in the destination country. Contact the relevant authorities or local post offices to inquire about the package's status and obtain updates.

If DHL hands off the shipment to a different carrier internationally, visit the carrier's website or contact customer service to track the package using their tracking system.

DHL ECommerce Tracking Status

DHL ECommerce tracks your cargo throughout the shipment procedure. Shipping alerts are presented as tracking status, so you can track progress in real time. These statuses include transit points, routes, projected delivery date, and any major events that could delay delivery.
Descriptions of several significant statuses follow.

  • Shipment picked up
  • Processed at
  • Shipment has departed from a DHL facility
  • Arrived at DHL Sort Facility
  • Arrived at DHL Delivery Facility
  • Shipment is out with courier for delivery
  • Delivery attempted but no response at Consignee address
  • Awaiting collection by the consignee
  • Delivered
DHL ECommerce Customer Support Information
Twitter -
Phone No 1800111345
Address -
Basic Courier Tracking Process

Courier tracking is crucial to modern logistics. Order placement is followed by careful processing and labeling. After being given to the carrier, the package travels. These popular status notifications give clients real-time shipment updates.

  • Order Received: The sender's cargo request has been received by the courier.
  • Order processed: The system accepts shipment details and generates a tracking number. We prepare the cargo for pickup.
  • Out for Pickup: Couriers are in route to pick up the goods from the sender.
  • In Transit: The package is en route. It may pass through sorting centers or hubs.
  • Arrived at Sorting Facility: The shipment has arrived at a central facility where it will be sorted by destination.
  • Out for Delivery: A local delivery agent is delivering the parcel to the receiver after sorting it.
  • Delivery Attempted: The delivery agent tried to deliver the package. This status may be updated based on the outcome.
  • Delivered: The package arrived. This status often includes a timestamp and the recipient's signature.
  • Exception: The exception status is utilized for unforeseen transit events like delays, address issues, or other concerns. Courier service will handle the issue.
  • Returned to Sender: If eligible, the package will be returned to the sender if it couldn't be delivered.